California Health and Human Services
As I reflect on our experience at the California Health and Human Services Agency (CHHS), I see our work over the course of the past few years as a proof of concept for how government must adapt in order to meet the needs of the individuals it serves. I think it is important for us …
Washington, D.C. (Delivered November 30, 2018) – About 14 million people get services from the various departments that we have. We have a $160 billion dollar budget and about 30,000 staff. California is a state that runs most of its social services programs through the counties. The 30,000 does not include the county staff, who …
San Francisco, CA. (Delivered November 15, 2018) – When I began my tenure at the California Health and Human Services Agency (CHHS) 10 years ago, we had two Undersecretaries and I made certain that IT was not in my portfolio. I found IT procurement to be soul crushing—it is outdated, frustrating and confusing. I also …